What the New AML Laws Mean ...
From 1 July 2026, new federal legislation will change how…
Learn MoreFrom 1 July 2026, Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regulations will require real estate agents to verify the identity of both buyers and sellers before a transaction can proceed.
These requirements apply to every agency in the country. Banking and financial services have operated under similar frameworks for years. Real estate is now subject to the same standard.
Customer Due Diligence (CDD) will become a required part of every property sale β verifying your identity, confirming you do not appear on any sanctions register, and in some cases, understanding the source of funds involved in the transaction.
These checks do not apply to leasing transactions.
AML/CTF regulations come into effect for all real estate transactions across Australia.
The timing of identity checks differs depending on whether you are buying or selling. Here's when each process is triggered.
The process begins when you sign a listing agreement. Your property cannot be advertised until identity verification is complete.
For buyers, the checks are triggered once your offer has been accepted and a contract is signed.
Most clients complete verification in a single conversation. Here's how it works from start to finish.
Your Sterling agent contacts you before the transaction begins to explain what's needed and answer any questions.
Before listing or contractYou supply the relevant identity documents β passport, driver's licence, or entity paperwork depending on your situation.
Takes 5β10 minutesSterling Property completes the required checks β including an automated sanctions register search β on your behalf.
Handled by our teamOnce verification is complete, your property can be listed or your purchase can proceed to settlement as normal.
No delays for most clientsFor most clients, the process is straightforward once the right documents are on hand. Select your client type below.
One or more of the following documents will be required to verify your identity:
A combination of documents may be required. Our team will let you know exactly what is needed for your transaction.
Trusts will need to provide the following:
For corporate trustees, company documentation will also be required. See the Companies section for details.
Companies will need to provide the following:
Documentation for every person who owns or controls 25% or more of the entity is mandatory under the legislation.
For some transactions β particularly those involving higher values or more complex ownership structures β your agent may ask where the funds are coming from. This is a standard compliance requirement and is not a judgement on you or the deal.
All information you provide is handled securely and in accordance with Australian privacy law.
Many of our clients have worked with us on multiple transactions over the years, and we genuinely value those long-standing relationships.
While we may already know you and have assisted you previously, the new legislation commencing 1 July 2026 requires all real estate agencies to complete identity verification and Customer Due Diligence (CDD) for every applicable property transaction.
These requirements are set by legislation and cannot be waived, even for existing or repeat clients.
The good news is that the process is straightforward, and our team will guide you through each step to ensure everything is completed quickly and efficiently.
Before 1 July 2026, we will let you know exactly what is needed, when to have it ready, and what each step involves. The process sits alongside your transaction β not in front of it.
For most clients, once the documents are in order, things move quickly. Our focus remains on making your property journey as smooth and seamless as possible.
New compliance requirements can feel unfamiliar, and that is understandable. Our job is to take the uncertainty out of the process.
If you have any questions about the upcoming changes β or simply want to know what they mean for your next transaction β reach out to Sterling Property Licensee, Clare Clark, directly below.
Further information is also available via the AUSTRAC website.
Further information at austrac.gov.au